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Business Profile

Online Retailer

One Run Sports

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

About

About This Business

This company is an online retailer of apparel and
accessories for winter sport enthusiasts.

Products and Services

T-Shirts
, Sweaters
, Hats and Caps
, Helmet
, Googles
, Socks
, Camera Accessories
, Watchbands
, Cell Phone Cases
, Gloves
, Backpacks
, Face Masks

Years in Business: 11

Business Details

BBB File Opened:
8/21/2017
Business Started:
8/6/2013

Additional Information

Refund and Exchange Policy
REFUND POLICY. One Run Sports maintains a 30-day refund policy.Customer may return goods for a refund if One Run Sports is notifiedwithin 30 days of receipt of the goods. Returns must be made within 30days of delivery. Returned merchandise that complies with our fullreturn policy will be replaced in kind.
RESTRICTIONS. Merchandise returns must be: 1) received by One RunSports within 30 days after delivery; 2) all items must be theiroriginal condition, must not be damaged by customer, or show signs ofwear, or is missing parts.
ORIGINAL INVOICE. A copy of the original printed or email invoice, with a description of the problem must accompany all returns.
FREIGHT CHARGES. In the event of a replacement, One Run Sports will pay FEDEX Ground or USPS equivalent freight charges to customer, and the customer will pay for the return of the defective product.
DAMAGED GOODS. One Run Sports is not responsible for damagesincurred in transit. It is the customer's responsibility to inspectshipment, and to note any obvious damage with the courier. In the eventof damaged goods, the customer should immediately contact the freightcarrier to place a damage claim.
ALL RETURNS must be mailed pre-paid to:

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