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Business Profile

Retail Wine

Wine Plus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Wine.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Jaye B.

    Date: 12/11/2024

    Racist. The owner didn’t believe I could afford a $2000 product and refused to accept my credit card because of “the cost of the bottle and I don’t know you.” Isn’t every new customer someone you don’t know? He insisted I could only purchase it using cash or debit card, I had to go to a bank to withdraw (and thus get charged atm fees). When I returned to the store the bottle wasn’t even where he’d left it (by the register ready for purchase) he had already put it back on the shelf. He tried to be more polite/professional as things continued and I do appreciate that he offered a $100 discount (because I paid in cash), a taste of anejo, and conversation about his holiday season, but I unfortunately couldn’t leave happy. As I was exiting his assistant said the bottle I bought is “for good clients only” and I had to remind them that I am a “good client” I literally just bought it!!! So what does it take to be considered a “good client” by them? He also gave me a bag for the bottle which I thought was a gift but when I checked the receipt he charged me for it. I’ve never written a review before, I always leave life to karma, but it was a really negative, biased experience that insulted me and ultimately others deserve to know. Thank you for what was good about the interaction but I would never shop here again.

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