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Business Profile

Collections Agencies

Allegiance Accounting Services, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Allegiance Accounting Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Allegiance Accounting Services, LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/26/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Allegiance Mediation
      Robert D**** ###-###-#### stated the following below:

      Total balance: $943.17
      Offered settlement balance if paid 6/26/23: $471.58
      Claimed from **** *******-Account/Case# **** I asked to get the number to **** *******, he refused. I asked to obtain the website address to the firm he claimed he was from, he said they have no website. I asked to have, at the least, a confirmation letter stating the information he was stating, he refused. He then stated that he was going to come to my house to collect the debt and said if I do not pay the offered amount of $471.58 he was come to my job and or house and collect the debt. He refused to give any details on **** ******* and advised he has no contact information for them. He stated he cannot do anything but except the offered amount of $471.58. After all of his refusals, he then hung up the phone.

    • Initial Complaint

      Date:01/21/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is threatening to come to my home for legal preceding if I do not contact them, they have called my mom and siblings and I’m sure ******* my last name to get there numbers. This is in regards to an almost 5 year old unpaid loan with *********. In which I have not been contacted for until this last year by this company. They say that there is a complaint being filed against me for fraud because the bank for the payments setup with *********, is closed. They put my on hold to “speak to the original company” to see if they are willing to not go to court. They got back on the line and said i had to pay in order to not be sent to court. They said they had sent me bills in the mail, which I never got. I haven’t gotten any bills from either company in years. I ended up making a payment out of fear but then requested my bank to see if it was a fraudulent company and the got my payment back. They had said they would email me a payment receipt and the payment plan I had set up which I never got either. They continue contacting me and harassing me and my family.

    • Initial Complaint

      Date:01/04/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am needing assistance to have something removed off my credit it is currently owned by strafford group and associate. I have contacted them who told me to contact allegiance who owned prior to them as it was paid off when allegiance owned account. I call allegiance they direct me to another company that apparently took account payments but never sent pay off letter. I have requested this letter multiple times now and keep being told it will be emailed to me so I can have removed off my account. No one seems to want to help me with this matter it’s very frustrating seeing it still on my credit report knowing it was paid and everyone giving me the run around. I will send one picture I do have more if needed from paying

    • Initial Complaint

      Date:11/18/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This caller is using a cloned phone number ************ but asked me to return the call to ************* They speak of an issue that is not mentioned in the message left but eludes to a serious financial situation. I am being harrassed by this caller and I want everyone to know that this is fraudulent. They mention coming to my place of employment and my home.

    • Initial Complaint

      Date:08/11/2022

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am receiving calls from Allegiance claiming that my disabled son took out a loan from a ***** * ** in the amount of $515.00. They call and threaten to take him to court and file fraud charges and that if he does not pay it then he will owe the State of California and could go to jail. The person wanted to be called Superior Denise. They act as though they represent a government entity. How can this be? I would really like them to get caught because they said the only thing I could do is pay $100.00 per month on behalf of my disabled son.

    Allegiance Accounting Services, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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