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Business Profile

Diagnostic Testing

Immco Diagnostics, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Diagnostic Testing.

Complaints

This profile includes complaints for Immco Diagnostics, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Immco Diagnostics, Inc. has 4 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/02/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They keep sending a bill in the mail saying we owe $150 for a medical service that was allegedly performed almost two years ago. Insurance has no record of a claim and they did not answer/return my calls.

      Business Response

      Date: 07/09/2025

      The business has responded to the consumer's concerns, however, they have asked that their responses not be published for privacy reasons.

    • Initial Complaint

      Date:10/28/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I=Date of Service: 11/12/2021; Bill for $150 just received 10/25/2024.
      I have never received services from this business. I did have a Dr. appointment on this date and have receipts showing payment in full at that time.

      I do not believe I owe this company any money and do NOT want non-payment of this bill to appear on my credit reports.

      Business Response

      Date: 12/04/2024

      The business has responded to the consumer's concerns, however, they have asked that their responses not be published for privacy reasons.

      Customer Answer

      Date: 12/07/2024

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  

      Regards, 

      ***** ******

    • Initial Complaint

      Date:03/28/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received bills from this company starting in July/2023. I tried numerous times to contact them by phone and left voicemails regarding this charge. The charge is dated 9/2021. I tried going through insurance providers and my dentist to dispute this charge. However given the 2yr delay in my receiving this bill I could no longer dispute the charge.
      I just now paid this bill under duress since it’s been over 120 days due and don’t want it on my credit report.
      The billing person ***** at this company said that they had software issues and couldn’t get the bills out. I feel that’s not my problem. Sending me a bill 2 yrs past the time of service allows me no recourse with my insurance company. I would like a refund if possible.
      Thank you

      Business Response

      Date: 07/16/2024

      The business has responded to the complaint but asked that their response not be published due to privacy concerns.

      Customer Answer

      Date: 07/16/2024

      I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. 



      Regards, 

      ***** *******

    Immco Diagnostics, Inc. is NOT a BBB Accredited Business.

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