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Business Profile

New Car Dealers

West Herr Chevrolet of Williamsville

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromLinda J

    Date: 03/14/2024

    1 star
    The dealership took advantage of my situation and sold me a vehicle they knew I would not be happy with. It was a Hyundai Tucson that they had not done that software update, so it was not stolen when they did do the software update. When I brought the vehicle in myself, they did not put the stickers on it so a couple months later the vehicle was stolen trashed I had to pay for rentals my deductible and deal with all kinds of issues and still have this vehicle. I owe tons of money on that I completely regret purchasing. They should have to inform you that this vehicle is stolen on a regular basis and they should be required to have the software update completed before they sell these vehicles and be sure the stickers are on the windows so no one tries to steal them.

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