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Business Profile

Parking Attendant

Pay 2 Park

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parking Attendant.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/22/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I pay for parking monthly and have for over a year now. I am currently up to date on payments and was issued a ticket for a car that is connected to my account. I attempted to call and email regarding the situation and have heard nothing back. I am discouraged by this because not only is the ticketing process questionable but so is the maintenance of the parking as they have homeless people currently living in tents the back of the parking lot. My desired out come is for the ticket issued to me to be corrected, as well as much better business practices regarding maintenance of the parking lot and maybe more attention put to the ticketing process as I am not the only one this has happened to.

    Customer Answer

    Date: 12/16/2024

    Regarding my complaint #******** the business has contacted me and notified me that the ticket is being erased from the system. It seemed to just be a mistake on the ticket auditor. I am fine with this resolution as long as it isn’t a reoccurring problem.

    Thank you,

  • Initial Complaint

    Date:06/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid for parking on the app and was ticketed anyway.

Pay 2 Park is NOT a BBB Accredited Business.

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