Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Taxi

Liberty Cab - Yellow Cab

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Taxi.

Reviews

Customer Review Ratings

1/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBlair D

    Date: 10/28/2024

    1 star
    Never punctual always late, when I called them back they said they called me three times to confirm my pickup and they had to dispatch another driver. I could not pick up the phone cuz I was in counseling and my phone was on do not disturb. I was out at the time for my schedule pickup and they still had to dispatch another driver
  • Review fromMonica V

    Date: 03/01/2024

    1 star
    I pre book it said cost would be exactly 18. Then driver pulls up and canceled it and said 40 to take me and 2 little kids wit luggage around corner and because car is suv it would be 40 bucks what the heck liberty taxi has never done this before.
  • Review fromGabrielle J

    Date: 06/07/2023

    1 star
    Be careful booking online. They supposedly tell you the cost of total trip when booked, my trip (same trip) has always been $12. I called one for my mom who was locked in car and charged double for trip. When I called customer service to complain they not only played dumb, they also changed information in their system and erased my previous booking history. This place will get you for your $$$$ if your not careful. I'd rather take my chances with **** and ****, never again will I book with liberty and their sneaky, misleading tactics. Be Careful.
  • Review fromSharon P

    Date: 04/27/2023

    1 star
    Drivers that do 97 on the highway while texting with a baby in the car in a junk cabs that doesnt have working seatbelts!! But this is the ONLY cab company I am allowed to use according to M. A S. Disgusting discrimination toward certain class of people they find lower than themselves. That's why we get the worst service.
  • Review fromChristine T

    Date: 09/06/2022

    1 star
    ZERO! What cab company starts at $12!! IT was the driver's 1st day and he was cool and in time, BUT it cost me over $30 to go 6.4 miles!!!! I will never take them AGAIN!!! I would rather walk to where ever I gots to go next time if I can't find anyone else!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.