Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

General Contractor

Rochester General Contractors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromThomas M

    Date: 06/23/2024

    1 star
    Our experience with Rochester General Contractors was horrible and gives honest contractors a bad name. My wife and I met with Bill P. (owner) in spring (FEB. 2024) to remodel shower only in cottage bathroom, agreed/signed contract, gave sizable deposit and Bill stated job only will take 3 days to complete. As of this review (End of June 2024 - 4 months later) he has done nothing but demo. We have made several communication attempts to get work started, but he has only delivered empty promises. Since it was a sizable deposit and only demo was done, we attempted to have him refund a portion and he has refused. He took our money and ran and left us with no shower. I would not recommend him, poor communication, excuses, lies, and interested in getting your money upfront so he can skip out on work. We now have to get small claims court involved on such a small project to recoup some of our financial loss.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.