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Business Profile

Orthopedic Appliances

The Good Feet Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Orthopedic Appliances.

Reviews

This profile includes reviews for The Good Feet Store's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Good Feet Store has 3 locations, listed below.

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    Customer Review Ratings

    1.2

    Average of 5 Customer Reviews

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    Review Details

    • Donna N

      Date: 10/25/2024

      I wanted to upgrade my inserts from their store from 20 years ago they said I had to give them back my old inserts in order to get new ones who ever heard of that policy I paid for the old inserts so I had a right to keep them I would not recommend this store

    • Pamela S

      Date: 06/29/2024

      They didn't help me at all with my back issues. I also spent $3000 with no refunds. From watching the TV commercials I was under the impression that the Good Feet Store orthopedics were going to work for me...sadly they did nothing. I don't like the Brooks sneakers and the orthopedics made my calfs and feet hurt,my feet never hurt. I am now going to a chiropractor and getting relief. It's super disappointing to put your faith(and a lot of money) in the Good Feet Store and not be able to get any reimbursement for a return!




    • Cemila J

      Date: 10/14/2023

      I went into the store hoping to get a support for my daughter. They sold me 650 then last minute she said it is 750. We checked out and I didn't think anything of it until I got back home. I checked the receipt she sold us 90 dollars of something we didn't ask for and never received. It was not apart of any conversation we had. And it was redundant considering how much we already bought. I feel cheated and with their no return policy and purposeful lying in adding that on I am sure that everyone needs to be warned. If you go into this store don't let your guard down. Fast talking and pocketing of customer funds or over charging to be sales rewards is happening here. If they prey on older folks and women with their children they don't have a heart.

    • William W

      Date: 01/16/2023

      First thing I noticed when entering the store (Albany, NY) was that both salesmen were at least 200 lbs overweight. Not a good look or "front" for the product, in my view. At my appointment time, my salesman took me back and immediately measured my feet on the pad that shows the pressure points. That's fine, however, there was little or no preliminary general discussion about me, the product/s, pricing, financing, etc. After bringing out the off-the-shelf "custom" insets, I asked the salesman about price. He said, "We don't want to discuss that right now, let's just try these on first". At that point I realized that this was a "if you have to ask, you can't afford it" scenario. We went through whole "fitting/walking" process and that was OK. Finally, when I pressed him about the price, I was told the 3 sets of insert pairs were going to cost $1500! As another reviewer had experienced, I fell out of my chair with extreme sticker shock. At that point, he mentioned the financing (thank-you-very-much). I then asked if I could get the "specs" on the inserts he was recommending and he said "No, we keep everything in-house", meaning they are not really in business of helping you. I was not even offered to keep the pressure-point carbon paper profile. Upon realizing that the "deal" was dead and that he was not going to get his commish, the salesman basically escorted me out of the store. He even put his hand on my shoulder to point me in the right direction. I was thinking of filing assault charges on this guy! I would recommend to anyone that you go see a podiatrist and stay way clear of these "Good Feet" people.
      Note to Good Feet responders: There is absolutely nothing you can say or do to convince me (or any other reasonably intelligent person) that charging 10 times what a podiatrist-prescribed medical-grade orthotic costs is legitimate or defensible. Sorry, you got the wrong guy.

    • Jerry M

      Date: 12/01/2022

      It is like going to a snake oil sales person at a County Fair. They use balancing and weight disproportion to make you think you are getting instant strength in your legs because of these cheap arch supports they put in your shoes. I thought I would just pay the lady for the time spent and give her thirty dollars for the cheap shoe inserts. Then when I got home I see she charged my card $30 for each insert. So $60 spent on garbage and a waste of my time. She was telling me custom made inserts will cost like $1500. Then I went to an actual podiatrist and bought inserts recommended by him on amazon for Plantar fasciitis. Problem solved and no more pain. Avoid this place at all cost. Run away if you can. < Humor. Check out this place on amazon instead. >
      https://www.amazon.com/stores/WALK%C2%B7HEROCOMFORTANDSUPPORT/page/DFC594CF-9C41-4CF5-BA7C-7CC155ECC7ED?ref_=ast_bln

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