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Business Profile

Bus Lines

Short Line Bus Company

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Short Line Bus Company's headquarters and its corporate-owned locations. To view all corporate locations, see

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Short Line Bus Company has 2 locations, listed below.

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    • Short Line Bus Company

      66 Tetz Rd Chester, NY 10918-1830

    • Short Line Bus Company

      Port Authority - West 41st Street New York, NY 10020

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromMichael B

      Date: 07/10/2023

      1 star
      I bought a bus ticket on the app for $10. Then the driver scanned it, and the ticket disappeared. I was told I needed to buy a new ticket. I called the company and after waiting the lady I spoke to was unhelpful and told me to call back some other time they were less busy. She said no refund policy over 10 times. Even though my money was stolen.

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