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Business Profile

Roofing Contractors

Reid Roofing Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/03/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company/individual was supposed to complete a whole roof, new 5 ply plywood, facia, flashing and sealant around skylights and new shingle roofing. With performing the new roof any experienced roofer it would be obvious that when you put a new roof on that you replace old, rotted or leaky areas which he didn’t do. He subcontracted out, didn’t provide this contracted team with the right supplies or equipment needed to perform the job agreed to. His contract wasn’t legal, he wanted a cash only deal as in to hide and be sketchy. At the end he wanted extra money for plywood, didn’t even put new sealing kits nor flashing around skylights and plywood wasn’t what we asked for. We had paid $16,500 and we wanted and expected what we paid for which was not what we received. We are asking for either the work be performed we agreed to and work finished or a partial refund of monies rendered.

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