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Business Profile

Tent Rentals

Able Smith Tent

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tent Rentals.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromashley s

    Date: 08/02/2023

    1 star
    THIS PLACE DOES NOT EVEN DESERVE ONE STAR. do not waste your time or money. The tent is gross, we had to pick up our own linens the day of our wedding. the owner is extremely rude. Where do I start. We were shorted 15 chairs, I had to spend my whole rehearsal calling several times the emergency line to speak to someone as we didnt have enough for our rehearsal. No dance floor. No linens. When the dance floor finally arrived they were setting it up in the middle of rehearsal. Not to mention we were told they would arrive in the morning to start setting up the tent, no one arrived until 230pm, they did not finish until well after 5 and rehearsal was at 6. i was charged and paid for a 16x16 dance floor. it was a 12x12. When i spoke to the supervisor who was setting up the dance floor he said they don't even own a 16x16. so I called the emergency line again and spoke to the owner, who advised me that i would receive a partial refund. Now i am getting no return calls, no return emails. nothing. When i asked about the linens that we still did not have he told me i could get them the day of my event because we dont even put linens on the tables until the day of anyway. he then proceeded to hang up on me. i cannot stress enough to NOT USE THIS COMPANY.
  • Review fromBrad T

    Date: 06/22/2023

    1 star
    Rented tent, tables and chairs. Tent has holes, filthy with black mold. Table was splintering and chairs are filthy. They tore up my driveway installing the tent.
    Horrible service!
  • Review fromPatti E

    Date: 09/15/2022

    1 star
    DON NOT DO BUSINESS WITH THIS CONPANT!!!! Tent was delivered on time, tables were disgusting and chairs were filthy. Spent and hour and half they next day scrubbing tables and chairs. Tent, linens plates, silverware, tables and chairs weee supposed to be picked up Monday 9/12/22. No one showed up Monday was told they were running late, Tuesday no one again shows up again advised they are running late. Wednesday no one shows up!! Call about 4:15 pm spoke to a woman advised we now have to go back to work, I work overnights and my husband is on 10 hour days, needs to be picked up first thing in the morning or at least by noon on Thursday. Thursday at 11 no one still here, I call again asked to speak to someone who can help, was put on hold, owner answered the phone told him there is no more excuses as to why this is all still here, he said you’re right no excuses but reasons. Told him those are not my worries and that there should be no more talking and action should be done…. He said you’re right ma’am no more talking says have a nice day and hung up!!! I have never seen such an unprofessional company or employees. There is now damage to my yard as these heavy items have now been sitting here for 5 days!!!

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