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Business Profile

Heating and Air Conditioning

All Worked Up Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/07/2023

    Type:Product Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Back in January, I paid Tyler L****** and All Worked Up Contracting $7700 to install a mini split heat pump in my house. After about 7 or 8 weeks of excuses as to why the work couldn't be done, Mr. L****** informed me that his sole HVAC person had quit, and that he would be unable to perform the job. I asked to cancel the contract and to refund my money. Mr. L****** said he was going to do that, but after another 7 or 8 weeks of excuses, I still have not received a refund, nor has Mr. L****** provided me with any proof that he initiated a credit card refund transaction via Square like he said he did.

    Business Response

    Date: 04/20/2023

    BBB spoke with the business who that the refund had been processed months ago and the matter is resolved.

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