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Business Profile

Medical Transportation

Plan B Express Transit
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Plan B Express Transit's headquarters and its corporate-owned locations. To view all corporate locations, see

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Plan B Express Transit has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Robin R

      Date: 10/23/2024

      Since no stars are an option 1 will have to do. The owners daughter Kristen is unprofessional to say the least. In a matter of 1 day I was late for 1 appointment and my children didn’t even make theirs. These rides were book over a month in advance. So 1 late appointment and 4 MISSED! No call no show under my insurance for my kids and I. Rude unapologetic not one bit of empathy. Kelly is no better. You would think a business would have better practices. Not yelling or swearing at clients. Just normal things any adult with common courtesy would give.
      There was this one nice male driver who told me about every stinky and gross person. He’s picked up as he pointed their houses out taking me home. (But told me not to repeat, and I wouldn’t have)
      On another occasion, they had the address wrong of my appointment. Wasn’t due there for an hour. No big deal, right? Actually they turned around in my driveway and asked me to exit their vehicle! This is not a good business. If there is any other service available it’s in your best interest to go in that direction. The problems they have caused for me and my children and my little area where there are no other dentist eye, doctors or pediatricians, I will never say anything but the truth about this ghetto unprofessional crap business that shouldn’t be allowed to operate!

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