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Business Profile

Online Retailer

Eyespecs International LLC

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJeffrey M

    Date: 03/21/2023

    1 star

    Jeffrey M

    Date: 03/21/2023

    I left one start because I had to. I ordered a pair of glasses and they were not right I requested a refund and they refused to refund me my entire amount. I did not see in the fine print that they would not refund me for the lenses. This website is misleading

    Eyespecs International LLC

    Date: 03/22/2023

    Dear *******, We are sorry that you didn't see the policy for custom lens refunds. Glasses lenses are custom-made per customer RX and glasses. Therefore we are not able to issue a refund, but we do offer a one-time redo on the lenses for any other pair of glasses with no charge to the customer and the shipping is 100% free. If you still decide you like for us to remake another set of lenses for another pair of glasses. please do not hesitate to contact us and we will be happy to help.

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