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Business Profile

Welding

Huot Welding Services Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Welding.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/09/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Had mutual friend speak with owner about work needed on our dump truck. Mutual friend dropped off dump truck. Owner said he would take care of us. Dump truck sat at Huot Welding for almost 3 weeks before he looked at it. Tried to contact owner no answer went there no one there. Keys were in dump truck, had to work with it. Without it for 3 weeks. Couple weeks later owner called mutual friend to say bill was $1,800.00. Owner then spoke with Jason to say he needed our address to bill us. Jason told owner we did not see a bill or even authorize that amount and wouldn't have for that much money. Huot then said send me what you think is fair. We received bill in mail on 8/2 saying past due. Heard Huots was trying to have Jason arrested for theft of service. No invoice was ever signed. No amount was ever discussed. No authorization was ever given to do repairs. They were not even done correctly!

    Business Response

    Date: 08/15/2024

    Response taken by phone: I he was told the truck needed repair, the truck was left in his lot with keys in it.  I did the work in 4 days and the truck was picked up.  We have not received the payment.

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