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Business Profile

Fence Contractors

Numat Fence Distributors, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/25/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 24th of 2023, I paid ******************* of Numat Fence $425 ( a down payment) for one section of fencing that I was quoted $850. He does not accept credit card payment and asked to be paid by ***** ************ said the fence would take several months to complete and he would get in touch with me. In December when I called, I got a message on his machine that there would be no further installations until March. I texted and called several times to ask when in March my section of fence would be installed. I have not heard back from ************ since then. Each time I call I get the same message that I got in December. He never answers any of my texts.

    Customer Answer

    Date: 04/18/2024

    Better Business Bureau:

    At this time, I have not been contacted by Numat Fence Distributors, Inc. regarding complaint ID ********.

    Sincerely,

    *********************************

Numat Fence Distributors, Inc. is NOT a BBB Accredited Business.

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