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Business Profile

Gas Station

American

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gas Station.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/13/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of the transaction happened at 4:29 PM on 10/12/22. I went to the gas station named American and I asked to put $4.00 worth of gas in my car. Since the gas station does not allow self service, an employee was going to fill up my car. I handed him the cash and waited inside my car. After a few moments he said he was done. I turned on my car and the gas meter had not changed. It had indicated that the gas level stayed the same. I told the man that he didnt pump any gas into my gas since the meter did not rise. I asked him to do it again but he refused. I asked him for my money back but he refused to do so. He handed me a receipt and told me to contact the BBB

American is NOT a BBB Accredited Business.

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