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Business Profile

Online Retailer

Frenchie World Shop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/29/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We paid Aleksandar Gligoric owner of (Frenchie World) for a puppy he advertised on his site. He took our money and then stopped responding to us. We have no heard from him in over 2 months. He stole several thousands of dollars from us and did not provide the puppy as advertised on his website.

  • Initial Complaint

    Date:10/13/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered gift merchandise to be delivered by this company on 5-17-22 and paid almost $50, which was charged to my card. There was an initial "shipping is delayed" email that was sent to me after the order; however, as the weeks went by, I became increasingly nervous that I was scammed. My gift order was never delivered, nor was I issued a refund. After reaching out to the company numerous times, I was finally told that the "order was lost," and I would be reimbursed. I never received my money back, but fortunately, my bank reimbursed me after it was determined this is a SCAM company. I was lucky to be reimbursed by my bank, but I feel for others who were not so lucky. Stay away, these people are scam artists!

  • Initial Complaint

    Date:08/28/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company advertises on ******** and does not deliver the items. I never received the item and was offered a refund which I never received.
    I have reported them to PayPal in hopes of resolving the issue. I want everyone to know not to purchase anything from this site. I have attached emails from them admitting the item was lost and they are issuing a refund.

Frenchie World Shop is NOT a BBB Accredited Business.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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