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Business Profile

Plumbing and Heating

Heron Mechanical

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Plumbing and Heating.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/18/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My story I try to find a company to install a hud system in my restaurant some advice me about Heron Mechanical the owner Jay R***** I called him he came to me he give stamens to sing it and I baid him $17000 in04/04 2024 to bay retrial until that date he keep said next but he never show up

    Business Response

    Date: 07/09/2024

    Response taken by phone:  The start date on the project was June 17.  The deposit was for the equipment which has been delivered and have begun work on the project.

  • Initial Complaint

    Date:01/25/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid Jay Rodman $12,768 in August 2021 to upgrade the motors of three fans in my commercial kitchen as well as install a 5 ton HVAC unit on my roof. After hearing numerous excuses, it was very obvious that he was not going to finish the work or even bring the materials that I paid for to the job site. I've mailed certified mail, called him, and even I've had to return an attorney to collect back the money that is owed to me. It was obvious that he took my check just to put in his pocket and never return to finish work.

Heron Mechanical is NOT a BBB Accredited Business.

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