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Business Profile

Publishers

Literary Bookworm, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:09/29/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My complaint with Literary Bookworm, LLC is that they did not honor their agreement which was the cost of the rebranding, republication, marketing, Endorsement, Distribution, and Authors interview. Since I signed nine months ago there was little work done on editing, and I was emailed an incomplete layout of my manuscript.All together I've gotten three layouts back for me to approve the corrections, the last two I received was because they couldn't make the right corrections the first time. The final layout of the manuscript which they sent me for approval, I gave them the okay to publish it after they made whatever changes that needed to be made. It's been over Aug 14th since I last been contacted, and usually I would have to contact them first to get an update.In the last two emails they sent me, I was told quote: "You can expect to see your book listed with the online booksellers sometime in the next 1-2 weeks. Should you have any questions or concerns, please do not hesitate to contact me." I also haven't seen my book online anywhere nor heard from them since, they took my money and disappeared. When I call either the literary agent or the production Fulfillment Manager, I always get nothing. And when I email them, time and again, I get no response.I would like to get my money back and end my relationship with them.

Literary Bookworm, LLC is NOT a BBB Accredited Business.

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