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Business Profile

Construction Services

Morrison's Home Renovations

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Services.

Complaints

This profile includes complaints for Morrison's Home Renovations's headquarters and its corporate-owned locations. To view all corporate locations, see

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Morrison's Home Renovations has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/11/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      April 3 2024
      Called for venting services and a team of 2 came in. Warren Morrison at ********** quoted a price of 700$. Vented out as seen in the pictures attached with hot vapor first on my exterior windows and then
      To my exterior walls. It was fogs my windows and walls. Never came back to correct and call Forwarded to unknowm voicemail. Had to call another service to fix it right

      Business Response

      Date: 04/26/2024

      First that is not a contract i have ever filled out. I recieved a call of no heat. Upon inspection i found the chimney to be plugged. Advised customer 2 options, change furnace too 90% that doesnt require chimney or hire a chimney sweep company. She asked for temporary option to make heat work till chimney company could do work. I agreed to b vent as a 72 hour solution to her problem. 700$ 2 days later she calls and said chimney is done please come remove the b vent and refund her the moneys as she no longer needs it. No buisness operates that way. 

    Morrison's Home Renovations is NOT a BBB Accredited Business.

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