We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Simmons-Rockwell
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

This profile includes reviews for Simmons-Rockwell's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Simmons-Rockwell has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 5 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Stephen J

      Date: 03/31/2025

      There are some sales people there that are extremely shady you agree to buy a truck, have the PO, and by the time you get financing its suddenly gone, couldn't bother to hold it. Then they say have another that's identical, ok now i have to re-work all the loan info due to the truck changing but did that. Was told repeatedly it was identical, only to find out it didn't have all the features of the one I agreed to purchase in the first place. Are they willing to correct that so the deal goes through, nope. Sorry, you are SOL and we lied to you the entire time.

    • Karin O

      Date: 05/09/2024

      Went there for a GM part recall, told me it took 2wks- 2mo to get part in. after they completed work order to show I didnt owe anything, Will, service manager contacted me and said itll be $349 + tax and labor for additional parts. I said no thank you, picked up my vehicle, took it to another dealership. After dropping my vehicle off to another dealership, it was fixed the very next day with no additional out of pocket expense. Zero owed.

    • Adam S

      Date: 04/12/2024

      Went there for my last free oil change with purchase of vehicle.
      They forgot to put the oil cap back tight and the oil leaked out everywhere destroying my engine.

    • Scott S

      Date: 10/30/2023

      I brought a 2019 *** from Simmons Rockwell in bath ny and his been nothing but in the shop fixing one thing after another. In the shop now with electric power steering problems and they told me I can't drive it because it not safe to drive.i talk to my sales man who sold it to me twice to see if they could get me in something different but they saw they can't because I owe to much,also I payed 37000 for it and now they say in 7 mouths it's only worth 26000.other things I had go wrong with it was a week after I had it,I had to have it towed it won't start,it was the battery and then two cracked manifolds,a intmitting streeting arm replaced and then the problem now.

    • Sheldon W

      Date: 05/07/2023

      Bought a 2020 ****** ****** it started having multiple problems i was told they can't get my car in for about a month and they have no loaners to give me even though my coverage states they are supposed to provide me with a rental

    Simmons-Rockwell is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.