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Business Profile

Gutters

Quality Seamless Gutter Company, Inc.

This business is NOT BBB Accredited.

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1

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Review Details

  • Kathleen L.

    Date: 09/23/2022

    I've never written a negative review or issued a formal complaint but I would not recommend Quality seamless gutter. We actually had the gutters installed paid bill in full over $9,600 - we were happy with how they looked, however, after the first rainfall which happened a few weeks after installation our gutters were over flowing like a water fall (gutters and downspouts were clear) ruining my gardens and occassionally running into basement. This happens with every rainfall. We called the office to ask that they re evaluate if we needed additional downspouts to handle the amount of water that comes off our roof. They sent someone out to look said they would get back to us, did not, we called multiple times again, had another guy come and look, no follow up againor! We had at least 2 dozen calls ALL initiated by us to the office and 3 home visits to "look" at the problem. We explained we are paying customers and are willing to pay to have additional work done to have functional gutters. We realize there is a shortage of workers but they should take care of existing, paying customers before taking on new work. 2+ years of trying is beyond ridiculous and still with no resolution. I do not know who the owner is but this is no way to treat paying customers. If they had tried to work with us over these last 2+ yrs to resolve the issue I would gladly have given them 4-5 stars.

Quality Seamless Gutter Company, Inc. is NOT a BBB Accredited Business.

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