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Business Profile

Estate Sales

A-1 Antiques & Estate Sales Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Estate Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/20/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired Mark S**** from A-1 Antiques and Estate Sales Inc. in Esperance, NY to handle an estate sale at my sister’s apartment in Latham,NY. She had passed away on July 9th. Mark had given us a blank contract and said to scan it and send it back to him once we signed it. He told us there would be advertising fees, taxes and a 50% commission and a $750 clean out fee.
    We also sold Mark an off site storage unit for $400.
    When the sale was completed, Mark doubled the fee to $1500 and said we owed him $187.68 and he would not pay us the $400 for the storage unit.
    When we told him the contract stated $750 for clean out , he got angry and said we could contact his lawyer and hung up on us.

    We feel Mr. S**** owes us the $400 for the storage unit he purchased from us along with the $162.32, which is our portion of the estate sale after all of his fees.

    Mr. S**** refuses to pay us anything.

    We hope you can help us with this matter.
    Thank you,
    Sincerely,
    ******* *****

    Business Response

    Date: 10/24/2024

    Above is the documentation of the sale that we had for the ***** Family member.You will see in the calculations that we paid for the storage unit and we charged them to clean out the apartment.This $1500.00 dollar rate has been our normal charge for a decade + and we normally charge additional for dumping which we did not in this instance.I will gladly provide this info if needed.Mark

A-1 Antiques & Estate Sales Inc. is NOT a BBB Accredited Business.

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