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Fedserv

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Fedserv's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Fedserv has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Fedserv

      P.O. Box 960477 Far Rockaway, NY 11096

    • Fedserv

      1164 Norton Dr Far Rockaway, NY 11691-1739

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/08/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello,In March 2024, I wanted to file a foreign bank account with the *** at the ******* website - the filing fee is free. However, when I went to ****** to search for this site, it led me to this company *************. Without knowing this is not the *** website, I filed my foreign bank account on March 4, 2024. Then it required me to pay a fee of $195 and I paid it with my credit card. Later, I realized that was charged twice for this fee on the same day on my credit card. I contacted the *** and they told me that the *** does not charge any fees and *** does not recognize this ********** the following weeks and months, I have contacted this company several times, but they never responded to my request (emails) for a refund. My credit card company also contacted this company on my behalf, but they were told that by the time it passed two months, so this company would not refund me. I am requesting a refund of $390.Thank you ****** *** ********************************************************************** Cell: ************ Email: ********************

    • Initial Complaint

      Date:05/28/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On the 25th of May 2024, Efilefbar illegally and without permission charged $395 to my card. I believe they have retained my card details from a transaction I made with them a year ago.At no point have I agreed to this charge, requested it, or authorized it.

    • Initial Complaint

      Date:04/09/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 8, 2024, searched on google.com for the website for FBAR submissions The e-fileFBAR.com website came up as the first hit. Website looked very like the official site for the *** ******** System. ********************************************* Having entered in a lot of personal details I realized that this was not the official government website when it started to ask for $195 fee. The government service is completely free and identical. This website offers no benefit for charging $195 So I ceased submitting and backed out but I have now being invoiced by an individual at the company called *********************** ***************************** for $195, even though I didnt file. The website should be delisted or made to look very different from the government website. I would also like no further contact from this company.They left another contact address as the following in an email eFileFBAR ********************************

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