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Business Profile

Communication Consultant

InvestorDelivery.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Communication Consultant.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/01/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I continue to get mailings, 20 or more, from InvestorDelivery.com that they are unable to deliver Shareholder material electronically. This is because they have the incorrect email address for me and there is no way for me to contact them person to person, as in a phone call, because they have no phone number listed anywhere. My brokerage firm has my correct address, so this is a problem with InvestorDelivery.com.I have sent emails to the ******************************** address but nothing has been done to correct the problem, since early January 2025.

    Customer Answer

    Date: 03/29/2025

    Better Business Bureau:

    At this time, I have not been contacted by InvestorDelivery.com regarding complaint ID ********.

    Sincerely,

    ***** *****

  • Initial Complaint

    Date:11/14/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Investordelivery.com Have tried for two months to signin to company using the enrollment number they gave me. I need to change email address. I have also emailed them to no avail. They are worthless. I have not given them money. This is strictly a web site that sends you your investment companys updates.

  • Initial Complaint

    Date:04/11/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a shareholder of ******* Corporation. I enrolled for electronic delivery of shareholder material. I have now received two letters from Investor Delivery, the latest on 13 ***** 2023, telling me that their attempts to notify me of the availability of this material have failed. They have told me I need to reactivate my enrollment before I can receive information electronically. However, to do so I need to give them my enrollment number, which they have not included in their letter. They have told me to email them with any questions, but they have not responded to these. How can I get them to send me my enrollment number?

  • Initial Complaint

    Date:01/11/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Investerdelivery.com has sent letters to my home without contact information. There is no way of finding out what this letter is for being that the email address is in correct. Are these letters of any importance?

InvestorDelivery.com is NOT a BBB Accredited Business.

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