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Business Profile

Auto Repairs

Yorkshire Battery and Tire

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/19/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchase a vehicle and after the first day had a knock in engine and transmission is slipping along with unadjusted headlights, I took it back the day after it spent week in shop said nothing wrong but fixed the headlight however it still had noise i took it back again they replaced rack and pinion the starter and plastic pieces for the valves however still fixed nothing with engine and transmission.they say nothing is wrong with it and when I told them their is and I would take it to ford they refused and told me warranty is up so they don’t have to fix it

    Business Response

    Date: 05/03/2023

    BBB spoke to Greg at business and the following was relayed: The car is currently here and we are working with the customer to diagnose and resolve the issues.

    Customer Answer

    Date: 05/16/2023

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
    BBB spoke to the customer and the following was relayed: The vehicle was repaired last week and at first was running better. It now has the same problems and the rough idling is worse than before the repair. 
    Regards, 

    ****** ****
     

    Business Response

    Date: 05/31/2023

    BBB spoke to Brigget at business and the following was relayed: The customer's vehicle was brought in last Thursday and is currently here for repair.

    Customer Answer

    Date: 06/05/2023

    I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 

     
    Regards,

    ****** ****
     

Yorkshire Battery and Tire is NOT a BBB Accredited Business.

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