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Business Profile

Emergency Vet

Northway Animal Emergency Clinic

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Shane K

    Date: 02/19/2024

    We bought a puppy from someone who’s dog had puppies, friendly people, both puppies parents were large and healthy, our puppy ended up sick so we bought him here to Northway veterinary be looked at, they they looked the pup over quickly the gave us an estimate of $2000 to run tests and hosptalize the pup that would add on to that 2000$ bill. we said we couldn’t afford that, they then said they could run just the necessary tests for about half, still to much, wanting to give the puppy the best chance at survival we said we would bring it back to the people we bought it from . And paid $170, they then offered to euthanize the pup for free(can you imagine) after walking out the door they called the police on us, and trying to cause trouble for the people we bought the pup from,
    Beware of this place there about the money and if they don’t get there way they’ll do whatever to get you in trouble with the law. They were going to end this seven week old puppy life instead of finding out what was wrong with him. I hope with all my heart god sees what this selfcentered bitch is doing not only to the defenseless animals but to the people that love them.

  • Anne N

    Date: 05/18/2023

    My dog died waiting several days for them to approve an order for a medication he needs online that they prescribed. He ran out of his med while waiting, and he died last night struggling to breathe despite me taking him down to the Latham 24/7 vet. I got the email this morning saying the order was still never approved. I'm Disgusted with their laziness and lack of care, effort, and basic human decency.

  • Staci T

    Date: 01/29/2023

    I'd leave a zero if allowed. Our Vet referred us here for our 10 year old cat, ****** as they were in surgery all day on Friday Jan 27th, 2023. We got to this hospital and 2 technicians came out to tell us they couldn't see our cat as "The Vet had to leave as her shift was ending in 20 min". Now take in mind their hours on Friday are 8 A.M-8 P.M and animal care is supposed to be an oath and priority or so I thought and our poor baby couldn't breathe and was dying. The idiotic technician even told us he was fine because "his gums were nice and pink". You can see that through a dark crate and my cat is pure black? NO! THEY REFUSED HIM CARE AND WE LOST HIM!!! We were stunned we were refused service when it would have taken a lousy 5 of her 20 mins to tell he was in serious trouble and she could have euthanized him to spare him all that pain and suffering. We are furious and devastated by our loss. We loved him. We took him to the Latham 24/7 animal hospital. He was suffering from Plural effusion and he was dying. His gums were "NOT pink" and he was immediately given comfort measures as he was so scared and panicked since he couldn't get a breath. There was nothing they could do and he had to be put to sleep after they anesthetized him because as soon as they took him out of his oxygen tank, he had trouble and they didn't want him to suffer. Northway Animal Hosp COULD have and SHOULD HAVE TAKEN A MINUTE TO SEE HIM. Shame on you! If a dying, suffering animal can't get a Vet to look at him with her 20 mins on the clock, good luck going here people! I state this loudly. Save your poor animals the stress. Go to Latham. It ACTUALLY IS 24/7.
    ****** and ***** ***** per our devastating loss ****** *****. Thanks for nothing. (****** thanks you too for all your dedication to animals and making him a priority with an empty waiting room and noone there and not caring that he couldn't breathe). Latham was awesome to him and I'm grateful for their comfort measures.

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