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Business Profile

Adult Novelties

Blush Novelties

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adult Novelties.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After I received this item, I decided I didn't want it and have tried for approximately 9 days now to return it (un-used) but have not been able to get a response to any of the customer support services that are listed under some of the companies which seem to be involved in this order (such as blush, ********** *** ***** ******* *** ****** ******* ******** --- to name a few that I have uncovered). I only want to return the item and get reimbursed for the cost of the item. [I can send a scanned copy of my order to you if you wish.]

    Customer Answer

    Date: 11/13/2023

    I have sent 4 scanned documents above to respond to your BBB email on 11-13-23. I have already described what happened, and now I am submitting 4 pages to show that I DID have proof of purchase. Thank you. 

    Customer Answer

    Date: 12/09/2023

    Better Business Bureau:

    At this time, I have not been contacted by Blush Novelties regarding complaint ID ********.

    Sincerely,

    ***************************

  • Initial Complaint

    Date:02/15/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a product that claims to have a 5 year warranty, but when I filed a claim 6 months after purchase I get no response. They just ignore the request never saying a word! If you have warrantied your products you need to honor it! I will never buy another product made by them again!

Blush Novelties is NOT a BBB Accredited Business.

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