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Business Profile

Spa

Beauty Me Spa

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/31/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    10/27/2022 My bank account was debited for $1,500.I was walking inside ************** in *********** when a lady pulled me in the Spa and try to sell me a beauty product to help improve the appearance of wrinkles. I bought it but I was referred to a lady named ******** who tried to sell me this package of products that would help me further with my facial skin. I told her I could not afford it but was very insistent. At this time, my boss called me on my phone so I picked up. While I was talking to the phone ******** hurried me, because the store was closing for the night. I signed a contract in haste. By hte time I got to my house realizing, it is not what I really wanted that I was coerced, I called her in her cell phone ************ to cancel the transactions, she said I could not return the goods because I signed for something non-refundable. I said to her that a signed transaction can be canceled within 3 days of signing, and that I will return the goods. I Fedexed the goods but until now I have not received my refund of $1,500.

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