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Business Profile

Motels

Kissing Bridge Corporation

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/31/2024

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased these tickets online. We arrived at your slopes on January 20th 2024. Around 3:00 and got on the slopes about 3:40. My kids are green slope skiers and snowboarders. Only your central and south were open so we headed to south on the only open green slope there. But to our surprise south closed at 6:00 and we got multiple reasons why. So this left us to go on central I believe coal chute. As per your website no warning for ice or other conditions. About 7:15 pm My daughter was coming down hit a very large area of ice and ended up hitting a tree. The ski patrol medics came and got her and advised us to take her in for possible broken nose. I was in the emergency room for over 4 hours waiting for her CT scan. She had bruising, major bloody nose, and slight fracture. Due to your facility conditions and no communication of actual warnings of ice or there were also large balls of ice on that slope we had to avoid. I am asking for full refund of all these tickets I purchased credited to my card due to we feel not safe returning to your slopes in the future. Tickets totaling $900.00
    Thank you **** *****

    Customer Answer

    Date: 02/02/2024

    I have resolved the complaint with company.**** *****

Kissing Bridge Corporation is NOT a BBB Accredited Business.

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