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Average of 2 Customer Reviews
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Review fromWanda M
Date: 02/04/2024
5 starsAbsolutely one of the most personable, attentive trainers around. Her communication is by far above others. Our dog was enrolled in a 21 day board and train for several behavior concerns. Throughout the stay, the owner communicated with us after each daily lesson. We are grateful to have our Lilly back home, she is completely confident and so well trained now! our family can not thank The Pit Chic enough for all she does not only with the dogs she trains but for the community. There needs to be more out there like Kelli.Review fromIngrid C
Date: 01/08/2024
1 starIngrid C
Date: 01/08/2024
After being sternly lectured, on her 3-minute-long outgoing voice mail message, about how she "Will NOT return any calls without a message!" I have been waiting 2 weeks and have not heard back from the message that I DID leave. It feels like a lot of-my time is more valuable than yours-type of attitude. I even left a follow up message to just give benefit of doubt, but still no return call.
The Pit Chic
Date: 02/05/2024
Hello,
We thank you for taking the time to notify us of your concern. We did check our voicemail system which extracts every voicemail into a transcript to allow us to review at a later date. We did not come across any voicemail from your posted name, we also cross checked out email and SMS system, again we were unsuccessful with locating your name “****** *”.
Our voicemail kindly prompts potential customers and pet owners to follow specific instructions so we can properly facilitate each caller to the appropriate personnel within our center to better serve you. You may email us directly and our phone number is public on many forums, we would be happy to assist you!
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