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Business Profile

Tattoos

Art To Zen Tattoo

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tattoos.

Complaints

This profile includes complaints for Art To Zen Tattoo's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Art To Zen Tattoo has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Art To Zen Tattoo

      505 Stone Rd Greece, NY 14616

    • Art To Zen Tattoo

      4363 Lake Ave Rochester, NY 14612-4835

    • Art To Zen Tattoo

      441 Stone Road Greece, NY 14616

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/12/2023

      Type:Product Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On august 1,2023 I paid spenny t**** $100 through ***** for a crown tattoo deposit. I would then make a date to get the tattoo. However, after reading online that a crown tattoo on the shoulder means u are a victim of human trafficking in most cases I decided against getting the tattoo. I informed him via text I would need time to think about if I would get a tattoo at all and if he could send back my $100 deposit or at least half my money back (50$ back )because I never got the tattoo. He never gave me any sort of refund for the tattoo I never received. Or even responded for that matter.

      Business Response

      Date: 09/11/2023

      The owner explained that when an appointment is made, the deposit is 100% nonrefundable, but arrangements can be made to have a new tattoo done. In most cases the business is willing to work with consumers under emergency circumstances.

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