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Business Profile

Hotels

Stadium View Inn

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/21/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I stayed at the stadium view in on 9/19/22. I was charged 3 times on 2 different credit cards ( once on card I used to hold room and 2 times on the card I actually used ) I then was woken up early in the am by bed bugs walking on my face and pillow. I have been ignored from this establishment since this has happened and they claim to not speak English and hang up on me. I would like help getting my money back that I have overplayed and have them investigated for bed bugs and not cleaning

  • Initial Complaint

    Date:08/12/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Reserved a room at stadium view Inn online for $250 a night booked one night.. my husband went in to pay them he came out and said the guy said it was $400.. book was supposed to be at 1 we didn’t get a room until 230 we had a concert at 3..we didn’t have bed sheets or towels.. they said I would put them in our room we got back from the concert at 11:30pm still no sheets or towels.. when we got our towels they were disgusting black stains all over them I have pictures of everything .. The bedsheets had black stains all over them.. there was a gig hole on ceiling right above my head above the bed.. omg I could not sleep in that room… I asked him if he could help me he said no you got what you got no refunds!!! We packed up our car drove four hours home..

Stadium View Inn is NOT a BBB Accredited Business.

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