About

Local BBB:

BBB of Upstate New York

BBB File Opened:

8/24/2023

Business Started:

5/1/2021

Type of Entity:

Sole Proprietorship

Business Management:

Ms. Chelsea Carhart Lehmann, Owner

Additional Information

Payment methods

Cash, check, card

Refund and Exchange Policy

CANCELLATION OF WEDDING; CLIENTS’ CHANGE OF HEART REGARDING THE CONSULTANT’S SERVICES: In the unfortunate event that the Clients decide to cancel or call off the wedding for any reason, or should the Clients have a change of heart for any reason with respect to using the Consultant’s services, official notice of termination of this Agreement due to the cancellation of the wedding or change of heart must be given to the Consultant in writing, and the following terms shall apply:
The Consultant shall be entitled to retain the non-refundable, non-transferable Initial Fee identified in this Agreement, regardless of when such notice is given to Home Town Events, as well as any subsequent payments made by the Clients prior to the Consultant’s receipt of such notice of termination.
If the notice of termination is received by the Consultant less than ninety (90) days prior to the wedding date, the Clients shall be responsible for fifty percent (50%) of the remaining balance of the full fee, due to the Consultant within five (5) business days of the Consultant’s receipt of the written notice of termination.
If the notice of termination is received by the Consultant thirty (30) days or less of the wedding date, the Client shall be responsible for seventy-five percent (75%) of the remaining balance of the Fee, due to the Consultant within five (5) business days of the Consultant’s receipt of such notice of termination.
The termination fees stated herein represent a reasonable estimate of the loss suffered by the Consultant in the event of a termination of this Agreement, as compensation for the decreasing likelihood of rebooking the date upon such late notice and for Services already rendered by the Consultant prior to the termination, and are not intended to be a penalty.
16. WEDDING DATE CHANGES/POSTPONEMENT: If the Clients decide, for any reason, to postpone or change the date of the wedding, official notice must be given to the Consultant in writing, and the following terms shall apply:
In order for the Consultant to consider applying the initial payment/deposit and any subsequent payments toward an alternate date, the Clients must select and notify the Consultant of a new wedding date within thirty (30) days of the Consultant’s receipt of the written notice from the Clients of the postponement/change of date, and the new date agreed upon by both Parties must be within three hundred sixty-five (365) days from the original date.
If the Consultant chooses to accommodate the new date, additional hourly charges will be accrued to adjust and plan accordingly for the new date.
If the Clients fail to select a new date within the 30-day period following notice of the postponement/change of date, or if the Consultant is unable to accommodate the new date selected by the Clients, this Agreement shall terminate and the Consultant shall be entitled to retain the non-refundable, non-transferable Initial Fee identified in this Agreement regardless of when the written notice was received by Home Town Events, as well as any subsequent payments made by the Clients prior to the Consultant’s receipt of the notice of postponement/change of date.
The termination fees stated herein represent a reasonable estimate of the loss suffered by the Consultant in the event of a termination of this Agreement, as compensation for the reservation of the Clients’ original date and for Services as set forth in addendum of this Agreement herein already rendered by the Consultant prior to the termination, and are not intended to be a penalty.

Business Categories

Wedding Consultant, Event Planner, Party Planning