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Business Profile

Residential General Contractor

Peter G Construction Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Residential General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/16/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Peter to enhance my closet. The project included installing oversized doors. I noticed shortly after that the closets didn't always close correctly on their hinges but thought that it was something that I could adjust myself. What I didn't realize was that the reason the hinges weren't closing properly was because the doors he used were mostly hollow wood and too heavy, causing them to sag and deteriorate. In January I saw that the closet doors were actually buckling at the bottom and were close to completely breaking. I called him and he came over to look. He said he could replace the doors, but asked how long we would be living in the apartment, because if it were more than a couple of years, this would happen again. He knew that the doors wouldn't hold up and admitted it. I asked for a better solution. I followed up multiple times with no response. He finally said that the door company didn't get back to him. This is not the door company's problem to fix, it is his. As a general contractor, he is responsible for using proper materials and finding solutions rather than excuses, especially when he admits that his materials were not right for the job.

    Business Response

    Date: 11/14/2023

    Hi 

    Thanks for email notification 

    I did a closet doors  for her about 6 yeas a go 

    Than *************************** called me back this ****** to look at doors 

    And she wanted me to do the repair for free and I didnt feel responsible 

    To do that so this is a story 

    Thank you 

    Please feel free to call or email if any questions 

    ***** ******* 

     

    ***** * ************ **** 

    ** ************** ********** ** 

    ********** ***** ******* 

    ************

    ***************************************

     

Peter G Construction Inc. is NOT a BBB Accredited Business.

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