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Business Profile

Laundry Equipment

Automatic Industries, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Madeleine A

    Date: 11/25/2024

    Automatic Industries, Inc. serves 29 families' laundry needs at **********************. The machines are worn and service only occurs when tenants ************** without notice, new prices were imposed with no upgrades to the machines, and no cleaning was done.The prices were raised from $2.50 to $2.75 and from $2.25 to $2.50. Their net gain is about $200 monthly, which would pay for two new machines yearly.Automatic Industries, Inc. should not burden already struggling ********** and Section 8 tenants with greedy price increases without better service and equipment.Tenants demand new machines and improved service, or return prices to previous amounts.

  • David A

    Date: 07/28/2024

    Brand new washer is installed in my building, and my clothes have been stuck in it since yesterday due to an error code. I called and left 3 messages with this business, who obviously don't check their messages on weekends (why not just include that bit of info in the outgoing message so I don't waste my time?) Still waiting to get my wet clothes out of the washer.

  • Monica W

    Date: 06/27/2024

    For the past 7 years leaving at ******************* this company has had washing machines and dryers here. The washers are never calibrated right. 47 minutes for a large wash it says. Upon putting your card in and starting the machines up, you get 47 on two (2) machines only. The rest 43, downwards to 36. I have called numerous times for a refund and has yet to hear from anyone. This company has to compensate everyone in this building back. I need compensation for wasting money in their machines going back seven (7) years. If there is anyone out there willing to help me file a lawsuit, it will be greatly appreciated. If this was a predominantly Caucasian building, the advantages being taken would not be. We are low income African Americans residents and our voices are NOT being heard. How did this company earn an A+ with the BBB?

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