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Business Profile

Bar

The Moonshadow Tavern

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I live in a college town. I often frequent the bars here. One night a man was grabbing me and fondling me in ways I felt highly uncomfortable. I tried to tell employees at the bar and they simply ignored me and dismissed me. I tried to find anyone who would sympathize they told me to leave. I tried to retrieve my card at the bar and they refused saying I caused a problem. The man had a blue polo tee. I wanted to get over that and go out again but they told me my ID is banned. I’ve also been asked multiple times by the same worker to text him and talk to him. I’ve refused on multiple occasions to speak with him or to date him. I’ve been made uncomfortable in a town that im supposed to feel at peace in and enjoy.

The Moonshadow Tavern is NOT a BBB Accredited Business.

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