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Business Profile

Building Materials

Singh Big Building Supply

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building Materials.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/13/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8/1/2022 I purchased building material from this company (Singh Big Building ************** On the same day I return some of the material because it was not correct stuff required for the project. The store clerk at the time said no cash refund only store credit. I asked him how Long do I have to claim the credit, and he told me it's in the computer for ever until I claim it, never expires. So I accepted the credit of $523.00 and he wrote it on the invoice and signed it. The Business was located at the time at ********************************* South Ozone Park ** *****. The business then relocated to ********************************* Queens ** *****.. on Monday 6/12/2023 I want back to the store and wanted to use my store credit to purchase some materials. The clerk stated to me I have no credit and that I'm not in his computer. I showed my receipt to him and he said anyone can write that on it. He refused to honor the recept. He called the sales person who wrote on on the recept and told me he is at DMV and is coming soon...I left my contact info with him and allowed him to take a picture of my invoice. He then told me he is the owner and his name is *** Singh and there's nothing I can do to help you. Meaning no store credit. He's not honoring the signed invoice. Please help me to recover my money or store credit for the amount of $523.00 Thank you

    Customer Answer

    Date: 07/08/2023

    Better Business Bureau:

    At this time, I have not been contacted by Singh Big Building Supply regarding complaint ID ********.

    Sincerely,

    ***********************************

    Customer Answer

    Date: 07/21/2023

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding Singh Big Building Supply has been resolved.

    (By clicking "OK", your complaint will be closed as Resolved.)


    Sincerely,

    ***********************************

Singh Big Building Supply is NOT a BBB Accredited Business.

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