We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Colleges and Universities

Allen School

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Colleges and Universities.

Complaints

This profile includes complaints for Allen School's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Allen School has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/18/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am was former Allen student and I went into internship with so much enthusiasm and eager to learn. I made a mistake (which interns are liable to make ) and I got put on probation. After I was put on probation the intern site was very rude and disrespectful towards me and other interns . I emailed Allen school to place me at another site and they refused due to be being on probation. The intern site has told us that we have to use the same bathroom as patients , we get degraded and embarrassed infront of patients and they talk to us like nothing. I have not learned anything new from my internship and I have stated that numerous times in the emails I sent . Fast forward to about 1 month later ( 4 months since Ive been at internship). It is very hard finding parking and Ive accumulated over $2,000 in parking tickets . *** told the office manager that maybe I can show my face to show Im here and then find parking but she declined. So I was about 10 minutes late and the office manager told me go home and had me sign a paper of recognition for being sent home. I explained to her parking is very hard and she said well its your internship not mine me n the office manger exchange vulgar words and that resulted to me being kicked out of the Allen school. I told them numerous times I have to walk on eggshells at the intern site and I tried avoiding any conflict . Now Allen stated I cant get my certification and all my money and times was wasted . The Vice President of academics didnt even let me in on the phone conversation and or hear my side . I had only 2 weeks left to finish my internship .

      Business Response

      Date: 12/02/2022

      Due to privacy rules and in preparation for potential legal action that the complainant has threatened, I am limited to what I can say in this response.

      Because the Allen School of Health Sciences graduates will be entering the healthcare field, they are held to a high level of professionalism in the classroom and internship site to prepare them to meet the expectations of potential employers. Students are required to demonstrate not only clinical competency, but also professional and ethical behavior in the presence and care of patients, doctors, instructors, staff, and peers. On several occasions, the former student displayed extremely unprofessional behavior to both clinic personnel as well as the school administrative staff.

      The student/intern is responsible for parking/transportation.  The internship site and the school bear zero responsibility for her parking tickets or inability to arrive on time ready to work due to not leaving enough time for parking.

      The Vice President of Academic Affairs offered to have a verbal conversation with the student, but the student failed to request a meeting. If you wish to speak on the phone, I have availability on Friday morning is the exact wording of an email which we have retained along with all other email and text communication.

      We do not take decisions like this lightly.  The Allen School has been in operation since 1961.  We are licensed by the New ************************************** of *********** School Supervision and the *******************************************************.  We are nationally accredited by the Commission of the Council on ********************** and regulated by the ****************** of **************** Our Executive Team, with over 60 years of combined experience dealing with hundreds of internship sites and thousands of students at Allen School, conducted a thorough review of the events before making this decision.  The students behavior violated the schools Code of Conduct policy which is clearly stated in our catalog and because of this, she was dismissed.


      Customer Answer

      Date: 02/02/2023

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.

      Sincerely,

      ***************************



       

    Allen School is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.