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Business Profile

Electronic Equipment Dealers

Dale Electronics Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Equipment Dealers.

About

About This Business

Dale Pro Audio provides services in the broadcasting, live sound, contracting, and studio and post production markets and is a retailer of professional audio equipment.

Years in Business: 69

Business Details

BBB File Opened:
1/1/2001
Business Started:
5/1/1956
Business Incorporated:
11/14/1962
Type of Entity:
Corporation
Alternate Names:
Dale Pro Audio
Business Management:
Ms. Valerie Lager, Co-Owner
Mr. Michael Lager, CEO

Additional Contact Information

Principal Contacts
Mr. Michael Lager, CEO
Customer Contacts
Ms. Valerie Lager, Co-Owner
Fax numbers
Other Fax: (718) 297-3334
Additional Phone Numbers
Other Phone: (888) 462-7828

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
Visa, MasterCard, American Express, Discover, Paypal, Amazon Payments, Bank Wire Transfer, Cash
Refund and Exchange Policy
Returns & ExchangesDale Pro Audio wants you to be satisfied with your purchase.To request a return or exchange, contact us within 14 days of the receipt of your order.You can call us toll free at (888) 462-7828 or (212) 475-1124.

Return Period:14 Days
No Returns on:
SoftwareHeadphonesMedia (tapes, CD's, DVD's, digital memory, batteries, bulbs, etc..)Special OrdersMerchandise described "As Is", "Final Sale", or "No Returns"

International Orders - these sales are considered "Final Sale / "As Is"
Apple Hardware Products (iPad, laptops, desktops and peripherals)Rules and Policies:

No returns are accepted without an RA number. To request an RA, call (888) 462-7828 (toll free) or (212) 475-1124. Email your return request to [email protected].

Dale does not accept returns after 30 days. 

Returns of Free Shipping items will have the freight charge deducted from the return credit.

All products returned must be complete with all original packaging, documentation
(warranty cards, manuals, etc) and accessories.  Returned products must be in their original condition with no signs of use or wear.  All returns are subject to a restocking fee depending on the condition, date of purchase, and the manufacturer's policy.  

Pack the products to be returned in a shipping carton so that the original box does not become marked or damaged. DO NOT WRITE ON THE PRODUCT BOX.  Dale is not responsible for personal data or items left in products returned. Refunds on returned items which were paid by credit card or PayPal will be credited to the same account used for the purchase. Refunds for items paid by cash or check will be issued by check. Dale reserves the right to wait up to 14 days for funds to clear before refunding an order paid by check.

Ship pre-approved returns to:

Dale Pro Audio
148-04 95th Avenue
Jamaica, NY 11435
RA# _______

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