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Business Profile

Freight Forwarding

Asylum Shipping

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Forwarding.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/18/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I used this shipping company to send 1 barrel of food and medical supplies to *******, it's a process that would take 3 weeks the most. It was picked up to be shipped from December 6th and to date no information about it, I made many attempts to get them on the phone no answer I went to the office and they AreNo Longer There

  • Initial Complaint

    Date:09/12/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Asylum Shipping is unlawfully imposing double payment for shipping and tariff on me Which is a violation of the Bill of Lading and Contract Law/Agreement.On or about July 7, 2023, I shipped some used musical equipments with Asylum shipping to *******, ***********, Island.Although Asylum Shipping and there business Partner are not vested with the power to impose unfair taxes, Asylum Shipping and its partner, Martime Solution ******* **** are using fraudulent means to rob its customers such as myself.For example, Asylum Shipping is holding onto my property(musical equipments)and imposing an higher shipping cost which is outside of there original bill of lading which is $1007. (See bill of laden)To a now $1007 plus 985,(see Maritime Solution ******* ****) while ******* *************** already payed the tariff of $12,188.80, Jmd.(see ************************ Receipt.) The original tax on the shipment was paid via the cost associated with the Bill of Lading.Furthermore, the invoice from ******** of ******* appears to be fraudulent because it locks the necessary information to authenticate the officer and the office that is imposing said additional taxation.(see exhibit 1-4, attached)No consumer should be force into double paying on no bill. And, no entity should be allowed to unlawfully mark up a service fee which is a direct violation of Contract Law.Thank you very much for your time, assistance and patience in this pressing matter.

Asylum Shipping is NOT a BBB Accredited Business.

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