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Business Profile

Legal Document Help

Core Concept Consultants

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/31/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to file a formal complaint against *****************************, a lawyer to whom I paid $925 in November for the purpose of filing my naturalization papers. Unfortunately, I have encountered numerous issues and delays since making this payment.Initially, ****************** claimed to have sent the papers via mail, but there is no evidence to support this claim. He then stated that he emailed USCIS, but again, there was no response or confirmation. After that, he promised to assist me over the phone, but I ended up completing the process myself. When it came time for the payment, he assured me that he would reimburse me the money to cover the filing fees, but to this day, I have not received any funds. Each time I inquire, he provides a different excuse, such as being out of the country or needing to visit the bank.This situation has caused me significant frustration and inconvenience. Additionally, my father is experiencing similar issues with ******************. I am seeking the assistance of the Better Business Bureau to help resolve this matter and to obtain a full refund of the $925 paid.Thank you for your attention to this matter. I look forward to a prompt resolution.

  • Initial Complaint

    Date:07/22/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *********************************************** took my money to take care of my divorce process since 2021 and nothing is been done cant get a hold of him not answering his phone never at the office nobody in there can tell you when and how to get in touch with him

Core Concept Consultants is NOT a BBB Accredited Business.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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