Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Artisan Bar Soaps, Candles, Online Orders

BBB Accredited Since: 5/5/2023

Years in Business: 6

Business Details

BBB File Opened:
5/5/2023
Business Started:
7/10/2018
Business Incorporated:
7/10/2018
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mrs. Jennifer Marshall, Owner

Additional Contact Information

Principal Contacts
Mrs. Jennifer Marshall, Owner
Customer Contacts
Mrs. Jennifer Marshall, Owner
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook
Instagram

Additional Information

Refund and Exchange Policy

Due to the the nature of personal use for soap, we are unable to accept returns on soap or body products, however we can give store credit or set you right to the best of our ability. Store credit is good for 30 days from date of issuance.

I am happy to answer any questions you may have before ordering to insure your satisfaction upon arrival of your package. If you have specific concerns about cosmetic ingredients, please contact us before ordering. Your satisfaction with our products is extremely important to us. If there is a problem, please contact us immediately.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Business Categories
Soap, Candles, Soap Making

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.