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Business Profile

Construction

Hudson Valley Property Bros

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/09/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired the company to remove and replace the fence. They **** up the contract and then refused to finish the work for n the area I requested. I paid them and they didnt finish the work, abandoned it and didnt respond to my calls and texts, left 7 bags of cement that turned to rocks after the rain and then threatened to put a lien on my property.

    Customer Answer

    Date: 06/02/2024

    At this time, I have been contacted directly by Hudson Valley Property Bros regarding complaint ID ********, however my complaint has NOT been resolved because:

    I was contacted and threatened to put a lien on my property and to take me to court in the contract I specified the work and actually paid him  Hudson Valley Prop abandoned the work, took my property (fence and post) and breached the contract  I now need to buy more material and hire a person to complete  Ive been waiting a month for a resolution 

     

     

     

     

    In order for the BBB to appropriately process your response, you MUST answer the question above.

    Sincerely,

    ***********************

    Customer Answer

    Date: 06/28/2024

    Better Business Bureau:

    At this time, I have not been contacted by Hudson Valley Property Bros regarding complaint ID ********.

    Sincerely,

    ***********************

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