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Business Profile

Pool Contractors

Majestic Pools & Spas

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Contractors.

Reviews

This profile includes reviews for Majestic Pools & Spas's headquarters and its corporate-owned locations. To view all corporate locations, see

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Majestic Pools & Spas has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Jim C

      Date: 06/27/2025

      I had an appointment to have a filter replaced yesterday. I took off work without pay to be home and I got a call at noon saying I was being pushed to today. Another day off work without pay and waited at the house all day. No one showed and I got no call. At 7:44pm I got a text from the repairman saying that they were going home for the night and they’d maybe come by tomorrow. I’m beyond frustrated. Who’s going to pay me for the two missed days of work waiting? So I lose out on two days pay and waste 48 hours waiting but I’m sure they will refuse to offer any compensation for this. Never dealing with them again. Majestic Pools should be fined for this gross lack of care for the customer or even more should be shut down.

    • Amber D

      Date: 01/08/2024

      November 6th, 2023 our fence was hit and severely damaged by one of their hot tub service men. We have a full video and multiple photos of the incident. Since that day I have called countless times to address this issue. I talked to a manager who told me that they’d be contacting me to set up a consult with a fencing company to come out and see the damage. This has not happened and I’ve received absolutely no contact since that conversation in November 2023. Each time I call I’m told they have taken note of my call and I’ll hear back when a manager comes in. Again, this hasn’t happened. The level of unprofessionalism displayed by this company is truly unmatched.

    • Michael M

      Date: 09/13/2023

      Do not put more money down for a deposit other than what is required! In addition to the $1,200 deposit, I started making payments towards the purchase totaling $4,000. Two months later, I determined I had to cancel due to other construction needed. Majestic would not refund any of my payments and kept all of it. I tried charging them back from my credit card and because of their policy of no refunds; I lost all of the $4,000. Had I read the other reviews prior to my purchase, I would not have gone through with it.

    • Marsha L.

      Date: 07/24/2023

      I bought a bucket of chlorine tabs for $149.00 and they are not dissolving. It's been a week and they just keep saying they are slow to dissolve. I have never had this problem in 25 years! They will not do anything to resolve this.

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