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Business Profile

Remodeling

DAVID GOSS REMODELING

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:10/18/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Mr. Goss to insulate my attic. Install baffle's and install insulation. I paid for the materials at the cost of $2400.00 and was to pay him labor $650.00. He spent all of about 8 hours total and rolled out the fiberglass insulation. he installed the baffles', He seemed ignorant about how the baffles' went in and I suggested he watch * **** to see how to install. When I went up into the attic a few weeks later, i noticed he did not push the insulation up next to the baffles'. I contacted him numerous times and he has given me the runaround. i got an estimate in the amount of $350.00 from a different contractor to fix the job. I offered Mr. Goss the option of refunding some of the money i paid him so I can hire another contractor to fix his mistake. I also sent him a letter telling him I would report him if he did not fix his mistake. if i wanted a bad job, i would not have spent money on the baffels. improperly installed, it lessons the chance of my whole insulation job. i went through the whole summer, with increased utility costs, when he promised he would put me on his schedule at the end of September .It's almost winter and i will end up spending more in heating costs because he did not finish the job up to code.

DAVID GOSS REMODELING is NOT a BBB Accredited Business.

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