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Business Profile

Used Car Dealers

Exit5 Auto Group LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

2

Average of 2 Customer Reviews

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Review Details

  • Monell C

    Date: 04/20/2024

    I purchase a car from here about 8 months about and my check engine light came on went to **** to see what’s wrong and they saying I need a new engine , I just recently got fixed code for Po303 And got it fixed but check engine light came back on and now they saying need new engine , I also still have finance over 15k for car I’m really just trying get rid of the car and get a new one cause hassle just too much for me and I’m losing too much money

  • Eugene M

    Date: 04/06/2024

    I purchased 2 vehicles from here, a ****** ****** and a ***** *********. The ******* AC compressor went bad and I had to purchase a new one (not the issue) this compressor went bad again within a year of getting replaced. This time it was covered under the warranty, within the next few months it went bad once again which now fell outside of the warranty. I also had to have my lines flushed and repaired which their mechanics used a non rated compression fitting to splice my line. Now on my fourth I started having suspicions and brought this to another mechanic. This mechanic shared with me that there was a washer missing in the compressor causing it to heat up, seize and shoot shrapnel into my AC lines. So once again I had to pay for a new AC compressor as well as new AC lines. I brought all of this including photos and paperwork to Exit5’s service manager who took copies and said the only thing they can do was try to get me a $500 refund from the compressor. I went through the other mechanic who was not able to do this because Exit5 used a non OEM part. The exit5 service manager told me I was to be notified of this but I never was. Within one service from the other mechanic I have not had an issue with my new compressor since. Please see my full review on google, I ran out of characters here for the full review.

Exit5 Auto Group LLC is NOT a BBB Accredited Business.

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