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Business Profile

Vaporizers

Vapemoreinc.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vaporizers.

Complaints

This profile includes complaints for Vapemoreinc.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Vapemoreinc.com has 3 locations, listed below.

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    Customer Complaints Summary

    • 7 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/01/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered from these people at VAPEMOREINC.com 2 orders for an order total combined of $117.71 on 2-17-25, package was stuck on package acceptance pending, finally updated to shipped after emailing them, it is a priority mail package and 3-1-25 still haven't received my package and the order was for 2 packages hense the 2 order but it shows they only sent 1 package, I tried emailing them with no response back, I filed a dispute with my credit card company and a claim with the **** *** office inspector general postal inspectors, they will be looking into this as well but I want my refund either way whether this company gives me one, the **** or my credit card company either way i want my money back and they are already investigating this its only a matter of time, I will also file a complaint with the FTC or FCC about this scam business

    • Initial Complaint

      Date:08/28/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Order status: Awaiting shipment Order date: Aug 16th 2024 Order total: $59.48 Payment method: Credit Card I have sent 10-11 messages no response from the company, emails, texts, calls. Just want a ship date. Talked to a live chat, once, said it would be shipped yesterday 08/27/2024, now they wont respond

    • Initial Complaint

      Date:06/05/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order on 5/25/2024 and paid for 1-3 Day ship time. I have not received my product OR a tracking number. I have sent numerous emails and tried calling. I have asked for someone to contact me. No one has even tried. I sent an email asking for a refund if they have not yet shipped my merchandise. No response.

    • Initial Complaint

      Date:12/09/2023

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order on November 9th order# *****, after four emails asking for a refund, no response. I believe it was after the fifth email threatening to file a complaint with the bbb, they finally responded. They said that they will initiate a refund and it will take 2 days to process, but this was December 3rd and is now December 10th, all I want is my money back because it has been 31 days since I placed this order. Yes I get it, they're very busy this time of year but without even an email stating sorry we're sold out of this item would you like a refund or would you like something else in return? Nope, nothing.

      Customer Answer

      Date: 01/03/2024

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  I have received a call from the Business and They did explain everything in detail. I would like to mark is complaint as resolved. I did finally receive a refund from said business  Thank you and best regards,                       ****** ****  

    • Initial Complaint

      Date:10/07/2023

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Submitted order 9/6/23 online from VAPEMOREINC.COM for 12 items order number 51114, as I have for the past few years. Orders always shipped within 1-2 days. After five days I submitted email 9/11/23 to customer service with no reply, but order status changed to shipped. Then next day went to awaiting shipment. On 9/20/23 still no product contacted again. Said they were out of stock of 1 item and would send everything else. Package received with only 3 of the 12 items, followed up about remaining items and out of stock items, no reply. Sent follow up emails 9/22/23 & 9/28and last on 10/5/23, called number listed all with no answers.

    • Initial Complaint

      Date:10/06/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order with this company, which was actually through ***********.com order number *** on 9/14. Shortly after receiving the order I had issues with my device. I’ve emailed the company a total of 3 times and have not gotten a response. I also have a large following on different social medias and I have made everyone aware of how this business handles issues. I could very easily dispute the charge with my bank, however, if the company is backing their products they should stand by them.

    • Initial Complaint

      Date:08/03/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered product from this retailer on July 24 2022 I canceled order same day and still have not received credit I have tried to contact them several times no response

    Vapemoreinc.com is NOT a BBB Accredited Business.

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